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Helpdesk Technician - 6-Month Fixed-Term Contract - Geneva

Geneva Interim CHF80.000 - CHF90.000 per year View Job Description
Our client is seeking a Helpdesk Technician to support employees across a global organization. Acting as the first point of contact for IT-related requests, you will ensure efficient onboarding, user support, access management, and endpoint troubleshooting while maintaining high service levels.

Added 04/09/2026

  • Join a dynamic international environment with modern workplace technologies.
  • Play a key role in delivering an outstanding employee IT experience.

About Our Client



Our client is a well-established international organization with a strong focus on innovation, collaboration, and operational excellence.

The company offers a modern and people-oriented work environment, supported by advanced technologies and global teams.

Job Description

  • Provide first-level technical support to internal users.
  • Manage software access requests and user permissions.
  • Execute onboarding and offboarding activities for employees.
  • Prepare, configure, and deploy laptops and IT equipment.
  • Troubleshoot Windows and macOS devices.
  • Investigate user authentication and MFA-related issues.
  • Administer user accounts, distribution lists, and access groups.
  • Maintain and distribute loaner equipment and peripherals.
  • Support meeting rooms and on-site technical events.
  • Escalate complex incidents to specialist teams when required.
  • Maintain accurate ticket documentation within the ITSM platform.
  • Contribute to process improvements and knowledge-base documentation.



The Successful Applicant

  • 1-3 years of experience in IT Support, Helpdesk, Service Desk, or Desktop Support.
  • Experience supporting both Windows and macOS environments.
  • Knowledge of user provisioning and access management processes.
  • Experience with employee onboarding and offboarding activities.
  • Familiarity with SaaS applications and cloud-based environments.
  • Experience working with an ITSM tool such as Jira Service Management, ServiceNow, or similar.
  • Solid troubleshooting and problem-solving skills.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Excellent communication and customer service skills.
  • Strong sense of ownership and accountability.
  • Professional level of English.



What's on Offer

  • Opportunity to work within a modern international organization.
  • Exposure to a broad range of workplace technologies and IT operations.



Quote job ref
JN-092026-7097061

Job summary

Job Function
Information Technology
Specialisation
IT Support
Industry
Technology & Telecoms
Where
Geneva
Contract Type
Interim
Job Reference
JN-092026-7097061

Michael Page is an equal opportunity employer committed to workforce diversity, both as an employer as well as a recruitment service provider. Each recruitment decision we make for people we hire and people we place into new roles is based solely on the candidates’ knowledge, experience and skills.