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Junior Customer Operations Coordinator (mfd)

Geneva Interim Home Office View Job Description
Our client, a leading international technology company, is seeking a Junior Customer Operations Coordinator to join its EMEA Operations team in Geneva.This is an excellent opportunity for a junior professional looking to gain experience within a global organisation.You will join a diverse and collaborative international team supporting customers across the EMEA region.

added 30/07/2026

  • Junior profile with a strong willingness to learn and develop.
  • Salesforce knowledge is a strong plus.

About Our Client

Our client is a globally recognized technology company serving millions of customers worldwide through innovative digital solutions and services. Operating in a highly international environment, the organization offers strong training, collaborative teams, and exposure to global business operations.

Job Description

  • Monitor upcoming customer contract and subscription renewal dates.
  • Contact customers regarding upcoming renewals through email communications.
  • Send renewal notifications and follow up as required.
  • Manage a high volume of customer interactions while ensuring excellent service.
  • Update and maintain customer information in Salesforce.
  • Ensure renewal activities are completed accurately and on time.
  • Work with established processes, templates and operational procedures.
  • Coordinate with internal stakeholders to support smooth customer renewal journeys.
  • Maintain high standards of data accuracy and administrative excellence.



The Successful Applicant

  • Junior profile with a strong willingness to learn and develop.
  • Salesforce knowledge is a strong plus.
  • Good command of Microsoft Office applications.
  • Professional level of English is required. (B2 minimum)
  • Positive, proactive and customer-oriented mindset.
  • Strong organisation and multitasking abilities.
  • Comfortable handling a high volume of emails and administrative tasks.
  • Able to work independently and manage priorities effectively.
  • Adaptable and eager to work in a fast-paced international environment.
  • Logical thinker with strong attention to detail.
  • Team player with excellent communication skills.
  • Previous experience in customer service, administration, sales support, operations or a similar environment is an advantage.



What's on Offer

  • Opportunity to join a globally recognised technology organisation.
  • International and multicultural work environment.
  • Team of approximately 60 colleagues across multiple nationalities.
  • Structured 2-week onboarding programme.
  • Comprehensive training materials and ongoing support.
  • Hybrid working model. (2 day home office)
  • Immediate start.
  • Initial 6-month contract with potential for extension.



Quote job ref
JN-072026-7073789

Job summary

Job Function
Customer Service
Specialisation
Sales Support
Industry
Technology & Telecoms
Where
Geneva
Contract Type
Interim
Job Reference
JN-072026-7073789
Job Nature
Home Office

Michael Page is an equal opportunity employer committed to workforce diversity, both as an employer as well as a recruitment service provider. Each recruitment decision we make for people we hire and people we place into new roles is based solely on the candidates’ knowledge, experience and skills.