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Junior Customer Operations Coordinator (mfd)

Genf Interim Home Office View Job Description
Our client, a leading international technology company, is seeking a Junior Customer Operations Coordinator to join its EMEA Operations team in Geneva.This is an excellent opportunity for a junior professional looking to gain experience within a global organisation.You will join a diverse and collaborative international team supporting customers across the EMEA region.

Aktualisiert am 30/07/2026

  • Junior profile with a strong willingness to learn and develop.
  • Salesforce knowledge is a strong plus.

Firmenprofil

Our client is a globally recognized technology company serving millions of customers worldwide through innovative digital solutions and services. Operating in a highly international environment, the organization offers strong training, collaborative teams, and exposure to global business operations.

Stellenbeschreibung

  • Monitor upcoming customer contract and subscription renewal dates.
  • Contact customers regarding upcoming renewals through email communications.
  • Send renewal notifications and follow up as required.
  • Manage a high volume of customer interactions while ensuring excellent service.
  • Update and maintain customer information in Salesforce.
  • Ensure renewal activities are completed accurately and on time.
  • Work with established processes, templates and operational procedures.
  • Coordinate with internal stakeholders to support smooth customer renewal journeys.
  • Maintain high standards of data accuracy and administrative excellence.



Anforderungsprofil

  • Junior profile with a strong willingness to learn and develop.
  • Salesforce knowledge is a strong plus.
  • Good command of Microsoft Office applications.
  • Professional level of English is required. (B2 minimum)
  • Positive, proactive and customer-oriented mindset.
  • Strong organisation and multitasking abilities.
  • Comfortable handling a high volume of emails and administrative tasks.
  • Able to work independently and manage priorities effectively.
  • Adaptable and eager to work in a fast-paced international environment.
  • Logical thinker with strong attention to detail.
  • Team player with excellent communication skills.
  • Previous experience in customer service, administration, sales support, operations or a similar environment is an advantage.



Sonstige Informationen

  • Opportunity to join a globally recognised technology organisation.
  • International and multicultural work environment.
  • Team of approximately 60 colleagues across multiple nationalities.
  • Structured 2-week onboarding programme.
  • Comprehensive training materials and ongoing support.
  • Hybrid working model. (2 day home office)
  • Immediate start.
  • Initial 6-month contract with potential for extension.



Referenznummer angeben
JN-072026-7073789

Zusammenfassung

Berufsfeld
Customer Service
Näheres Berufsfeld
Verkaufsunterstützung
Branche
Technology & Telecoms
Ort
Genf
Vertragsart
Interim
Referenznummer
JN-072026-7073789
Art des Jobs
Home Office

Die Michael Page verpflichtet sich zu Chancengleichheit, als Arbeitgeber genauso wie als Dienstleistungsunternehmen. Wir treffen Rekrutierungsentscheidungen ausschließlich basierend auf Erfahrungen und Fähigkeiten der Bewerberinnen und Bewerber. Diese Maxime gilt nicht nur für unsere Mitarbeiterinnen und Mitarbeiter, sondern auch für unsere Arbeit in der Recruiting-Branche.