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IT Support Specialist

Lausanne Permanent Voir la description de poste
As part of the expansion of its IT team, our client is looking for an IT Support Specialist to provide hands-on technical support and ensure the smooth day-to-day operation of IT services.This role is based in a structured and regulated environment, with a strong focus on delivering reliable, secure, and efficient access to workplace tools for all employees.

Added 05/05/2026

  • International environement
  • M365 and workstation

À propos de notre client

OUr client is located in Geneva

Description du poste

  • Provide Level 1 and Level 2 support for end users (workstations, accounts, Microsoft 365, and productivity tools)
  • Troubleshoot and resolve hardware and software issues in a timely manner
  • Prepare and configure devices (Windows and macOS) for new hires
  • Manage onboarding and offboarding processes (accounts, access rights, equipment)
  • Perform basic network troubleshooting
  • Maintain and track IT inventory (laptops, mobile devices, accessories)
  • Contribute to ongoing IT projects
  • Ensure endpoint compliance with security standards (updates, antivirus, policies)
  • Follow established IT procedures and checklists
  • Manage user access rights in line with approval workflows
  • Deliver clear, friendly, and user-focused support across the organization
  • Communicate effectively with users regarding issues and resolutions
  • Identify recurring issues and suggest improvements

Profil recherché

  • Computer Science, IT, or equivalent experience
  • First of hands-on experience in IT support or helpdesk
  • Solid knowledge of Windows and macOS environments
  • Experience with Microsoft 365, endpoint management, and identity/access management
  • Strong service-oriented mindset with a focus on user experience
  • Excellent communication and interpersonal skills
  • Well-organized with strong attention to detail
  • Fluent in English and French

Informations complémentaires



international environment

Indiquer la référence de l'offre
JN-042026-6992208

Résumé du poste

Secteur
Technologie
Spécialisation
Support informatique
Industrie
Industrial / Manufacturing
Localisation
Lausanne
Type de contrat
Permanent
Référence de l´offre
JN-042026-6992208

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