Retour à la liste

Helpdesk Technician - 6-Month Fixed-Term Contract - Geneva

Genève Intérim CHF80.000 - CHF90.000 par an Voir la description de poste
Our client is seeking a Helpdesk Technician to support employees across a global organization. Acting as the first point of contact for IT-related requests, you will ensure efficient onboarding, user support, access management, and endpoint troubleshooting while maintaining high service levels.

Added 04/09/2026

  • Join a dynamic international environment with modern workplace technologies.
  • Play a key role in delivering an outstanding employee IT experience.

À propos de notre client



Our client is a well-established international organization with a strong focus on innovation, collaboration, and operational excellence.

The company offers a modern and people-oriented work environment, supported by advanced technologies and global teams.

Description du poste

  • Provide first-level technical support to internal users.
  • Manage software access requests and user permissions.
  • Execute onboarding and offboarding activities for employees.
  • Prepare, configure, and deploy laptops and IT equipment.
  • Troubleshoot Windows and macOS devices.
  • Investigate user authentication and MFA-related issues.
  • Administer user accounts, distribution lists, and access groups.
  • Maintain and distribute loaner equipment and peripherals.
  • Support meeting rooms and on-site technical events.
  • Escalate complex incidents to specialist teams when required.
  • Maintain accurate ticket documentation within the ITSM platform.
  • Contribute to process improvements and knowledge-base documentation.



Profil recherché

  • 1-3 years of experience in IT Support, Helpdesk, Service Desk, or Desktop Support.
  • Experience supporting both Windows and macOS environments.
  • Knowledge of user provisioning and access management processes.
  • Experience with employee onboarding and offboarding activities.
  • Familiarity with SaaS applications and cloud-based environments.
  • Experience working with an ITSM tool such as Jira Service Management, ServiceNow, or similar.
  • Solid troubleshooting and problem-solving skills.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Excellent communication and customer service skills.
  • Strong sense of ownership and accountability.
  • Professional level of English.



Informations complémentaires

  • Opportunity to work within a modern international organization.
  • Exposure to a broad range of workplace technologies and IT operations.



Indiquer la référence de l'offre
JN-092026-7097061

Résumé du poste

Secteur
Technologie
Spécialisation
Support informatique
Industrie
Technology & Telecoms
Où ?
Genève
Type de contrat
Intérim
Référence de l´offre
JN-092026-7097061

Michael Page s’engage pour l’égalité des chances, en tant qu’employeur ainsi qu’en tant que partenaire pour le recrutement. Toutes les décisions de recrutement que nous prenons sont basées uniquement sur l’expérience et les aptitudes de nos candidat(e)s.