Sauvegarder Retour à la recherche Description du poste Résumé Offres similaires Added 26/08/20263-month contractImmediate startÀ propos de notre clientOur client is a significant company based in Geneva.Description du posteThe Collection specialist - Swiss-German speaker will have the following responsibilities:Call all customers who have not made any payments for several monthsCorrect any errors in contact information in the database and confirm with the customer that they will resolve the delinquency. Resend unpaid invoices so the customer can pay themIn the most critical cases, work with management to evaluate options for gradual debt repayment versus terminating the contract and initiating legal actionMaintain an Excel spreadsheet listing completed and ongoing actionsProvide feedback with recommendations on the best way to handle "long-standing" delinquent accounts in the future, particularly by developing a communication script for client interactions (initial contact and follow-up exchanges, best calling strategy to reach clients) in preparation for the upcoming outsourcing of this activity to a collection agencyProfil recherchéThe Collection specialist - Swiss-German speaker should bring the following background and experience:Customer friendly, Good commercial sense, easy to interact by phone with customers in Swiss-GermanExperience dealing with subscriptions or retail customersAgile and quick learnerGeneral knowledge of credit collection, bookkeeping requirements, and usage of excel.Informations complémentairesInternational company.Indiquer la référence de l'offreJN-082026-7090526Résumé du posteSecteurFinance & AccountingSpécialisationComptable spécialiste du recouvrementIndustrieBusiness ServicesOù ?GenèveType de contratIntérimRéférence de l´offreJN-082026-7090526
