Zurück zur Suche

SalesForce Client Activation/ CRM Analyst & PM Retail

Genf Interim View Job Description
We are seeking a highly motivated and experienced Client Activation Project Manager. In this role, you will be responsible for managing projects, with a particular focus on initiatives related to clienteling tools, satisfaction measurement, and performance reports. You will work closely with internal teams (our markets) and external stakeholders.

Aktualisiert am 06/02/2025

  • SalesForce clienteling tools, satisfaction measurement , performance reports
  • Based in Geneva area / Start Date: March (Indefinite Temporary Contract)

Firmenprofil

Our client is a multinational corporation recognised as a leading player in the global market.

Stellenbeschreibung

Here are the key details:

  • Start Date: March 2025 (ideally)
  • Contract Type: Indefinite Temporary Contract for estimated length of 2 Years

📌 Looking for: Client Activation Project Manager CRM / Salesforce Analyst

🔹 Key Skills:

  • Soft skills: Precision, organization, autonomy
  • Mindset: Analytical, clienteling-oriented, project management, retail/luxury CRM experience
  • Technical skills: Understanding of Salesforce models, flow management, performance & adoption analysis
  • Tools: Salesforce (MANDATORY), Ticketing (JIRA), bug management, tool implementation & optimization



🔹 Main Responsibilities:

  • Clienteling & Performance: Analyze clienteling actions & performance, track insights, and provide recommendations
  • Project Management: Conduct tests, create documentation & technical briefs for in-store action implementation
  • Optimization & Satisfaction: Maintain existing flows, propose improvements (e.g., new surveys)

Anforderungsprofil

  • Retail Experience
  • Salesforce (MANDATORY)
  • Experience in Clienteling and Satisfaction Projects
  • Project Management Skills and Analytical Thinking
  • Business Oriented
  • Experience in Salesforce Service Cloud or Marketing Cloud is a Plus
  • Experience with Dashboarding
  • Fluent in French and English
  • Ability to Work Independently and as Part of a Team
  • Proficiency in Project Management Methodologies and Tools

Sonstige Informationen

Home office 1 day / Week

- Retail Experience

- Clienteling tools

- Satisfaction measurement

- Performance reports

- Project management

- CRM

- Ideally knowledge Salesforce Service Cloud or Marketing Cloud

If you are passionate about driving client satisfaction and performance through effective project management, we would love to hear from you

Kontakt
Charlotte Deveaux-Jallerat
Referenznummer angeben
JN-122024-6620156

Zusammenfassung

Berufsfeld
Marketing & Agenturen
Näheres Berufsfeld
CRM Agentur
Branche
Retail
Ort
Genf
Vertragsart
Interim
Beratername
Charlotte Deveaux-Jallerat
Referenznummer
JN-122024-6620156

Die PageGroup verpflichtet sich zu Chancengleichheit, als Arbeitgeber genauso wie als Dienstleistungsunternehmen. Wir treffen Rekrutierungsentscheidungen ausschließlich basierend auf Erfahrungen und Fähigkeiten der Bewerberinnen und Bewerber. Diese Maxime gilt nicht nur für unsere Mitarbeiterinnen und Mitarbeiter, sondern auch für unsere Arbeit in der Recruiting-Branche.