Save Job Back to Search Job Description Summary Similar Jobs added 06/02/2025SalesForce clienteling tools, satisfaction measurement , performance reportsBased in Geneva area / Start Date: March (Indefinite Temporary Contract)About Our ClientOur client is a multinational corporation recognised as a leading player in the global market.Job DescriptionHere are the key details:Start Date: March 2025 (ideally)Contract Type: Indefinite Temporary Contract for estimated length of 2 Years📌 Looking for: Client Activation Project Manager CRM / Salesforce Analyst🔹 Key Skills:Soft skills: Precision, organization, autonomyMindset: Analytical, clienteling-oriented, project management, retail/luxury CRM experienceTechnical skills: Understanding of Salesforce models, flow management, performance & adoption analysisTools: Salesforce (MANDATORY), Ticketing (JIRA), bug management, tool implementation & optimization🔹 Main Responsibilities:Clienteling & Performance: Analyze clienteling actions & performance, track insights, and provide recommendationsProject Management: Conduct tests, create documentation & technical briefs for in-store action implementationOptimization & Satisfaction: Maintain existing flows, propose improvements (e.g., new surveys)The Successful ApplicantRetail ExperienceSalesforce (MANDATORY)Experience in Clienteling and Satisfaction ProjectsProject Management Skills and Analytical ThinkingBusiness OrientedExperience in Salesforce Service Cloud or Marketing Cloud is a PlusExperience with DashboardingFluent in French and EnglishAbility to Work Independently and as Part of a TeamProficiency in Project Management Methodologies and ToolsWhat's on OfferHome office 1 day / Week - Retail Experience- Clienteling tools- Satisfaction measurement - Performance reports- Project management- CRM- Ideally knowledge Salesforce Service Cloud or Marketing Cloud If you are passionate about driving client satisfaction and performance through effective project management, we would love to hear from youContactCharlotte Deveaux-JalleratQuote job refJN-122024-6620156Job summaryJob FunctionMarketing & AgencySpecialisationCRM AgenciesIndustryRetailLocationGenevaContract TypeInterimConsultant nameCharlotte Deveaux-JalleratJob ReferenceJN-122024-6620156