IT Application Administration Senior Officer

Software Application Management

• Software applications refer to content management systems, database systems, business software that are essential to support bank's operations.
• Related duties will be:
• Deploying and maintaining software applications to meet operational needs and service levels.
• Defining, applying, and maintaining application configurations and security baselines, using Group Policy Objects (GPO) or other appropriate tools.
• Monitoring and optimizing the performance of software applications.
• Detecting, logging, and resolving potential and actual problems, in line with incident management processes.
• Managing software patches and updates, including vulnerability remediation, in accordance with the change management process.
• Managing user access provisioning and deprovisioning, in line with access control policies.
• Evaluating new software applications and supporting proof-of-concept assessments.
• Ensuring Applications backup and recovery procedures are in place, tested, and documented.
• Maintain accurate and up-to date:
• Inventory of software and licenses used by the Bank
• Documentation related to software configurations and standard operations.

Database Administration

• Performing standard database maintenance and administration tasks.
• Performing routine configuration, installation, and reconfiguration of database and related products.
• Ensuring database backup and recovery procedures are in place, tested, and documented.
• Maintaining accurate and up-to date documentation related to database operations, administration, maintenance etc

Cross-Functional Collaboration

• Supporting audit and control activities by maintaining accurate system records and documentation.
• Collaborating with IT, security, and business teams to ensure consistent service delivery.
• Contributing to business continuity and disaster recovery planning as it relates to administered applications.