Digital Retention Manager (m/f/d)

Genève Permanent Télétravail View Job Description
Digital Retention Manager

Added 02/12/2024

  • Team management experience
  • Strong track record in customer retention in the digital space

À propos de notre client

Our client is an international company in Ecommerce sector.

The company is renowned for its innovative approach and market-leading solutions.

Description du poste

  • Develop and implement customer retention strategies
  • Monitor customer feedback and behavior to inform strategies
  • Work closely with the marketing team to design and execute retention campaigns
  • Report on key metrics related to customer retention and loyalty
  • Identify opportunities to improve customer experience and reduce churn
  • Collaborate cross-functionally to drive customer-centric initiatives
  • Conduct in-depth analysis of customer data to inform business decisions
  • Stay informed on industry trends and best practices in customer retention
  • Manage a team of 3 talented people

Profil recherché

  • Strong understanding of customer retention strategies and tactics.
  • Proficiency in data analysis and reporting.
  • Excellent communication and collaboration skills.
  • Experience in the Ecommerce area
  • Proficiency in English and at least one other language.

Informations complémentaires

  • A stimulating work environment that fosters creativity and innovation.
  • Opportunities for personal development
  • A supportive and collaborative team.
  • Generous holiday leave.
  • Flexible working arrangements.
Contact
Lisa Masson
Indiquer la référence de l'offre
JN-112024-6583771

Résumé du poste

Secteur
Digital
Spécialisation
Email & eCRM
Industrie
Media & Agency
Localisation
Genève
Type de contrat
Permanent
Nom du consultant
Lisa Masson
Référence de l´offre
JN-112024-6583771
Poste à pourvoir en :
Télétravail

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