Sauvegarder Retour à la recherche Description du poste Résumé Offres similaires Added 02/12/2024Team management experienceStrong track record in customer retention in the digital spaceÀ propos de notre clientOur client is an international company in Ecommerce sector.The company is renowned for its innovative approach and market-leading solutions.Description du posteDevelop and implement customer retention strategiesMonitor customer feedback and behavior to inform strategiesWork closely with the marketing team to design and execute retention campaignsReport on key metrics related to customer retention and loyaltyIdentify opportunities to improve customer experience and reduce churnCollaborate cross-functionally to drive customer-centric initiativesConduct in-depth analysis of customer data to inform business decisionsStay informed on industry trends and best practices in customer retentionManage a team of 3 talented peopleProfil recherchéStrong understanding of customer retention strategies and tactics.Proficiency in data analysis and reporting.Excellent communication and collaboration skills.Experience in the Ecommerce areaProficiency in English and at least one other language.Informations complémentairesA stimulating work environment that fosters creativity and innovation.Opportunities for personal developmentA supportive and collaborative team.Generous holiday leave.Flexible working arrangements.ContactLisa MassonIndiquer la référence de l'offreJN-112024-6583771Résumé du posteSecteurDigitalSpécialisationEmail & eCRMIndustrieMedia & AgencyLocalisationGenèveType de contratPermanentNom du consultantLisa MassonRéférence de l´offreJN-112024-6583771Poste à pourvoir en :Télétravail