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Customer care - Project Manager

Neuchâtel Permanent Voir la description de poste
The After Sales Project Manager will play a crucial role in overseeing and coordinating customer service projects within the FMCG sector. This permanent role in Neuchâtel requires exceptional organizational skills and a proactive approach to ensure successful project implementation and client satisfaction.

Added 02/12/2025

  • Recent graduate from a top business school with a 3 years experience in marketin
  • Proficient in SAP and Power BI

À propos de notre client

Our client is a medium-sized company operating in the FMCG sector. They are known for their commitment to delivering high-quality products and services, coupled with a customer-focused approach. Located in Neuchâtel, the company provides a professional and structured environment to thrive in.

Description du poste

  • Manage and oversee after-sales projects, ensuring timely and efficient execution.
  • Collaborate closely with the customer service department to address client needs and expectations.
  • Develop and implement strategies to improve after-sales processes.
  • Monitor project progress and resolve any potential issues proactively.
  • Coordinate with cross-functional teams to ensure seamless communication and project alignment.
  • Prepare and present reports to stakeholders on project outcomes and performance.
  • Ensure compliance with company standards and industry regulations.
  • Support the team in identifying opportunities for process optimisation and innovation.



Profil recherché

  • A relevant educational background (Master Degree) in business, project management, or a related field.
  • 3 to 7 years maximum of experience in marketing, business development (ideally in After-Sales or as a Sales Coordinator), or finance, with strong expertise in project management.
  • Proficient in Excel, SAP and Power BI.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication skills in French;English.
  • An ability to work collaboratively and adapt to dynamic environments.



Informations complémentaires

  • A permanent position in a respected company within the FMCG sector.
  • Participation in a comprehensive health insurance plan.
  • Opportunities for professional growth and development.
  • A chance to work in Neuchâtel within a supportive and professional team.



Indiquer la référence de l'offre
JN-112025-6881018

Résumé du poste

Secteur
Retail
Spécialisation
Gestion de zone
Industrie
FMCG (Fast Moving Consumer Goods)
Localisation
Neuchâtel
Type de contrat
Permanent
Référence de l´offre
JN-112025-6881018

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