Role details

SAP Application Support

Geneva   •  Permanent

Bullet points

  • Level 2 SAP support required for dynamic business
  • Good career prospects for career driven individuals

About Our Client

My client is a global organisation, a Trade association which represents and supports a Global Trade. With 300 people in Geneva, they offer a pleasant and constructive environment.

Job Description

2nd Level Support for SAP Functional SAP PTP / OTC:
*Perform basic to medium complexity configuration;
*Perform basic debugging/bug analysis;
*Escalate to Level 3 with analysis;
*Perform and implement small enhancements
*Responsible to build/maintain training materials in central repository;
*Responsible to build/maintain Quick reference guides and FAQ's;
*Manage SAP Community site;
*Perform MASS update;
*Maintain internal team documentation - process changes, configuration documents and functional specifications, training documents, etc.;
*Coordinate regression testing with Level1 /define scope of regression testing;
*Define year end checklist with Level1/business and Level 3;
*Ensure year end checklist completed;
*Coordinate year end activity support;
*Train/coach users on new SAP functionality Execute unit and integration testing

The Successful Applicant

*Minimum 5 year experience in SAP OTC / PTP modules
*SAP OTC and PTP configuration skills
*Knowledge of query reports and mass update tools
*Training experience would be desirable (including experience with training remote audience via remote communication tools)
*Good presentations and communication skills
*Excellent organizational and multitasking skills, coupled with the ability to work to tight deadlines
*Excellent PC skills including Microsoft Office software especially Ms Word, Ms Excel;
*Excellent oral and written communication skills in English. Knowledge of other languages would be an asset;

What's on Offer

Good salary and package offered.

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