Role details

European Digital & E-commerce Director - Prague

International   •  Permanent

Bullet points

  • CDO, Digital Marketing, E-Commerce
  • fluent English, internationaly mobile

About Our Client

On behalf of our client - Bata Brands SA - a family owned global footwear, fashion accessory manufacturer and retailer we are now looking for a European Digital & E-commerce Director to be located in Prague, Czech Republic.

Job Description

Position Overview:

The European Digital & E-commerce Director is responsible for key omnichannel initiatives within the European market.
He/she will be responsible for collaborating with cross-functional business and IT partners to manage the development and technical delivery of all aspects of Bata Europe's digital and E-commerce business.
The European Digital & E-commerce Director will determine the key omnichannel needs and prioritize the projects that will have the most significant short- and long-term impact.

Job Description:

- Create and champion omnichannel strategies that address short-term needs in the market while supporting a long-term strategy

- Partner with the local retail team to identify and execute initiatives that exceed customer expectations, with focus on both quick short-term wins (i.e., omnichannel marketing) and longer-term transformational customer experiences (i.e., click and collect)

- Align goals and incentives across different functions, with focus on Store Operations, Logistics, Customer Service, Marketing and E-commerce teams; gather input from these teams as strategy is developed and anticipate impact on their teams

- Measure program effectiveness through sales, customer satisfaction, expense reduction and other key performance indicators; ensure that results contribute to overall company sales, profitability and customer experience goals

- Experiment constantly with new programs, creating a test-and-learn methodology where the organization is consistently learning and improving

- Monitor unmet customer needs and competitive activities to ensure Bata is delivering best in class retail experiences that delight the customer

- Lead, teach and mentor a global digital and E-commerce delivery team that is responsible for technical project management, development and quality assurance

The Successful Applicant

- Bachelor's Degree in a related field; MBA preferred

- Strategic thinker with excellent problem solving and project management skills

- Strong attention to detail and results orientation; high work ethic and persistence to drive an initiative to completion; a "roll up the sleeves" attitude towards tackling a challenge

- Excellent communicator, and ability to build strong cross-functional relationships to understand incentives and ensure alignment

- Ability to move fast and lead organization to act fast

- Strong leadership, organizational and planning skills

- Exceptional interpersonal skills, including teamwork, facilitation and negotiation as this position has significant interactions with technical and non-technical stakeholders

- Demonstrate integrity and maturity, and a constructive approach to challenges

- 10+ years relevant experience in progressively responsible roles including development, implementation, and project management of various E-commerce systems across multiple software platforms

- The right candidate is someone who has relevant experience with a large/complex/global retailer

What's on Offer

Rewarding salary and excellent career opportunity

Apply for this job

Click the Apply or LinkedIn or XING or Viadeo button below or contact Jiri Gazda quoting job reference 10837
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