Logistik, Einkauf & Supply Chain - Kundenservice Jobs
2 passende Stellenangebote
Challenging opportunity in one of today's most dynamic industries within a leading international role in Customer Care with growth opportunities.
- Challenging opportunity in one of today's most dynamic industries
- Leading international role in Customer Care with growth opportunities
Our client is currently looking for a Customer Service Manager to oversee and develop a team of customer service coordinators. You will be responsible for the measurement and improvement of customer service processes to ensure cost reduction and efficiency improvement. You will play a proactive interface role between customers, regional offices, internal departments and take ownership for a sustainable cooperation. You will set customer satisfaction goals and work with the team to meet them on a consistent basis. Interact with customers on a daily basis, responding to their questions and guiding them to the appropriate service and be responsible to on-board new employees and train them.
This opportunity will suit someone who enjoys some very operational aspects of this role and has a hands-on personality yet is a clear leader dealing with the management and training of the team.
- International and dynamic environment
- Customer Service Manager