Logistics, Procurement & Supply Chain - Customer Service jobs
2 Matching Jobs
Our client is currently looking for a Customer Service Manager to oversee and develop a team of customer service coordinators. You will be responsible for the measurement and improvement of customer service processes to ensure cost reduction and efficiency improvement. You will play a proactive interface role between customers, regional offices, internal departments and take ownership for a sustainable cooperation. You will set customer satisfaction goals and work with the team to meet them on a consistent basis. Interact with customers on a daily basis, responding to their questions and guiding them to the appropriate service and be responsible to on-board new employees and train them.
This opportunity will suit someone who enjoys some very operational aspects of this role and has a hands-on personality yet is a clear leader dealing with the management and training of the team.
- International and dynamic environment
- Customer Service Manager
The Interim Customer Service Manager is responsible for the After Sales Service, with focus on improvement and raising efficiency within the different departments.
- Interim Customer Service Manager - 6 to 12 months
- Luxury Goods Industry